Privacy Policy

1. Introduction

nxtintro, LLC ("nxtintro," "we," "us," or "our") operates the website and web application at nxtintro.com (the "Service"). This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described here. If you do not agree, do not use the Service. This Privacy Policy is incorporated into and subject to our Terms of Service.

2. Information We Collect

• Account Information: name, email address, password (hashed), and billing information when you create an account or make a purchase.
• Usage Data: pages and features accessed, timestamps, clickstream and interaction data, IP address, device identifiers, browser type, operating system, referring URLs, and similar diagnostic information, collected automatically via cookies, log files, and similar technologies.
• Content You Provide: any text, files, images, prompts, or other content you upload, submit, or generate through the Service ("User Content").
• Third‑Party Data: information received from third‑party services you connect (e.g., single sign‑on/OAuth providers), payment processors, and analytics or advertising partners.
• Inferred and Derived Data: information we generate by analyzing the data above, such as usage trends, preferences, and product‑improvement insights.
• Sensitive Data: we do not intentionally solicit health information, financial account numbers, or government identifiers. If you voluntarily provide such information, you consent to its processing as described in this Policy, and you are responsible for ensuring you have the right to share it with us.

3. How We Use Information

We use information we collect to:

• Provide, operate, secure, and maintain the Service;
• Create, authenticate, and manage your account;
• Process payments, prevent fraud, and enforce our no‑refund and other policies;
• Communicate with you about updates, security notices, marketing, and support (where permitted by law and subject to your opt‑out choices);
• Personalize, evaluate, and improve the Service, including developing new features, products, and functionality;
• Aggregate, de‑identify, and analyze data — including User Content and Usage Data — to train, test, and improve our algorithms, models, and services, for research, and for internal business analytics, without further notice or compensation to you;
• Enforce our Terms of Service, investigate potential violations, and protect the rights, property, and safety of nxtintro, our users, and the public;
• Comply with applicable law, legal process, and governmental requests.

We may retain, use, and disclose aggregated or de‑identified information derived from your data for any lawful purpose, including commercial purposes, without restriction, because such information does not identify you.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing, we rely on one or more of: your consent; performance of a contract with you; our legitimate interests (including operating, securing, and improving the Service, fraud prevention, and enforcing our agreements); and compliance with legal obligations.

5. Sharing and Disclosure

We may share information with:

• Service Providers: vendors who perform services on our behalf, such as hosting, payment processing, customer support, analytics, and communications, under confidentiality and data‑protection obligations.
• Legal and Safety Purposes: when we believe in good faith that disclosure is necessary to comply with law, respond to legal process, enforce our Terms, or protect the rights, property, or safety of nxtintro, our users, or others.
• Business Transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets, in which case information may be transferred as a business asset, with notice where required by law.
• Affiliates and Successors: our parent, subsidiaries, and affiliates, and any successor entity.
• With Your Consent: at your direction or with your consent.

We do not sell personal information for monetary consideration. We reserve the right to share aggregated, anonymized, or de‑identified data with third parties for any purpose without restriction, as such data is not personal information.

6. Cookies and Tracking Technologies

We and our service providers use cookies, local storage, pixels, SDKs, and similar technologies for authentication, security, preferences, analytics, performance measurement, and (where applicable) advertising. You can control non‑essential cookies through your browser or device settings and any opt‑out mechanisms we provide; disabling cookies may limit or disable certain features of the Service, and we are not responsible for any resulting loss of functionality.

7. Data Retention

We retain information for as long as your account is active and thereafter as we determine is reasonably necessary to provide the Service, comply with legal, tax, or regulatory obligations, resolve disputes, enforce our agreements, and support legitimate business purposes such as security, fraud prevention, and analytics. We may retain de‑identified or aggregated data indefinitely. We may also retain residual copies in routine backups for a reasonable period after account deletion; such backup copies are not immediately purged but are subject to our standard backup retention and deletion cycles.

8. Security

We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials. In the event of a data breach affecting your personal information, we will take reasonable steps to notify affected users and applicable authorities in accordance with applicable law. To the maximum extent permitted by law, our liability for any security incident is subject to the limitations of liability set forth in our Terms of Service.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete it promptly. Parents or guardians who believe their child has provided us with personal information may contact us at privacy@nxtintro.com.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to request access to, correction of, deletion of, or a portable copy of your personal information, to restrict or object to certain processing, and to opt out of certain processing (including, where applicable, targeted advertising or the "sale" or "sharing" of personal information as defined under applicable law). To exercise any of these rights, contact us at privacy@nxtintro.com. We will verify and respond to requests as required by applicable law. We may decline requests that are unfounded, excessive, or where an exemption applies, including where retention is necessary to complete a transaction, enforce our Terms, detect fraud, comply with a legal obligation, or for other purposes permitted by law. We will not discriminate against you for exercising your privacy rights, though certain features may not function without the underlying data.

11. International Transfers

We are based in the United States, and information we collect may be processed and stored in the United States or other countries where we or our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have data protection laws different from those in your jurisdiction. Where required, we will use appropriate safeguards, such as standard contractual clauses, for such transfers.

12. No Warranty; Limitation of Liability

Our privacy and data‑handling practices are provided on an "as is" basis. To the maximum extent permitted by law, nxtintro's liability arising from or related to the collection, use, or disclosure of information, including any unauthorized access or data breach, is subject to the disclaimers and limitations of liability set forth in our Terms of Service, including the aggregate liability cap described therein.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last updated" date and, where required by law, we will provide additional notice or obtain your consent. Your continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

14. Contact

Privacy Officer
nxtintro, LLC
Email: privacy@nxtintro.com
Address: 37 Trailside Circle, New Providence, NJ 07974